By downloading, installing, or using Open Chat Memory ("the Application"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access or use the Application.
These Terms constitute a legally binding agreement between you and CloudLoft Ltd, a company registered in England and Wales (Company No: 16534781), with registered offices at 275 New North Road, Islington 1249, London, N1 7AA, United Kingdom ("CloudLoft", "we", "us", or "our").
Open Chat Memory is a desktop application that enables users to import, manage, search, and export their ChatGPT conversation archives locally on their own devices. The Application operates entirely offline following initial download and activation, with no data transmitted to CloudLoft servers except during licence validation.
Open Chat Memory is an independent product developed by CloudLoft Ltd. We are not affiliated with, endorsed by, or partnered with OpenAI or any of its subsidiaries. ChatGPT is a trademark of OpenAI. This Application merely processes exports from ChatGPT for personal archive management. CloudLoft Ltd is solely responsible for the Application and its functionality.
These Terms of Service constitute the entire licence agreement between you and CloudLoft Ltd. There is no separate licence agreement; your rights to use the Application are defined entirely within these Terms.
The Application offers limited functionality without a paid licence, including:
The Pro licence provides:
Your purchase of a Pro licence is governed entirely by these Terms of Service.
Additional licence tiers and features may be developed and offered separately. The Pro licence entitles you only to the features explicitly described at the time of purchase. CloudLoft makes no representations regarding future features or plans unless explicitly stated in these Terms.
You may not:
NO REFUNDS. By activating your licence key, you expressly waive your right to the 14-day cooling-off period under the Consumer Contracts Regulations 2013. You acknowledge and agree that:
The Pro licence includes one (1) year of software updates from the date of purchase. These updates may include:
Updates do not guarantee new features or functionality. CloudLoft Ltd has no obligation to provide updates, fixes, or support beyond those delivered during the update period. After the update period expires, you retain perpetual use of the last version received.
You must be at least 13 years of age to use the Application. If you are between 13 and 18 years old, you must have explicit parental or guardian consent to use the Application and to agree to these Terms. By using the Application, you represent and warrant that you meet these age requirements and, if applicable, have obtained necessary parental consent.
You agree not to use the Application to:
Violation of these terms may result in immediate licence termination without refund.
All conversation data remains on your device. CloudLoft does not collect, store, or have access to your ChatGPT archives or any content processed by the Application.
The Application may connect to CloudLoft servers solely for licence validation purposes. Only your licence key and device identifier are transmitted during this process.
You are solely responsible for the security and backup of your data. CloudLoft is not responsible for any data loss, corruption, or unauthorised access occurring on your device.
CloudLoft Ltd has no obligation to provide customer support, technical assistance, or troubleshooting. Any support provided is at our sole discretion and may be discontinued at any time.
The Application is provided for compatible systems only. You are responsible for ensuring your system meets minimum requirements. CloudLoft Ltd does not guarantee compatibility with:
The Application may cease to function with future updates to your operating system or hardware. CloudLoft Ltd has no obligation to update the Application for compatibility with new systems or configurations.
THE APPLICATION IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. CLOUDLOFT LTD SPECIFICALLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
CloudLoft Ltd does not warrant that:
IN NO EVENT SHALL CLOUDLOFT LTD, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
CloudLoft Ltd's total liability to you for all claims arising out of or relating to these Terms or your use of the Application shall not exceed the amount you paid for your licence in the twelve (12) months preceding the claim.
You agree to defend, indemnify, and hold harmless CloudLoft Ltd and its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, and expenses (including legal fees) arising from:
The Application processes content from ChatGPT exports. CloudLoft Ltd has no control over and assumes no responsibility for such content. You acknowledge that you use the Application at your own risk and that CloudLoft is not liable for any third-party content processed through the Application.
All third-party trademarks, service marks, and trade names (including but not limited to "ChatGPT" and "OpenAI") are the property of their respective owners. Reference to any third-party services or products does not constitute endorsement, sponsorship, or affiliation with those parties.
The Application and its original content, features, and functionality are owned by CloudLoft Ltd and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. Your licence grants you only the right to use the Application as specified; all other rights are reserved by CloudLoft Ltd.
We may terminate or suspend your licence immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Application will cease immediately.
CloudLoft Ltd shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay results from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, epidemics, pandemics, quarantine restrictions, strikes, or shortages of transportation, facilities, fuel, energy, labour, or materials.
You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, without our prior written consent. Any attempted assignment without consent shall be null and void. CloudLoft Ltd may assign these Terms or any rights hereunder without your consent in connection with a merger, acquisition, corporate reorganisation, or sale of all or substantially all of our assets.
Before initiating any legal proceedings, you agree to attempt to resolve any dispute arising out of or relating to these Terms through informal negotiation with CloudLoft Ltd for at least thirty (30) days. If the dispute cannot be resolved informally, it shall be submitted to the exclusive jurisdiction of the courts located in Bristol, England.
We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide notice prior to any new terms taking effect. Continued use of the Application following posting of changes constitutes acceptance of those changes. Updates to Terms may be communicated through the Application or via email to the address associated with your licence.
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Bristol, England to resolve any legal matter arising from these Terms.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
These Terms constitute the entire agreement between you and CloudLoft Ltd regarding the use of the Application, including all licence terms, and supersede all prior agreements and understandings, whether written or oral, regarding the Application. There are no separate licence agreements, terms, or conditions beyond those contained in this document.
For questions about these Terms, please contact:
CloudLoft LtdEmail: info@cloudloft.app
